Information Technology Services
How can we help you today?
Announcements
Jun 14, 2019
Welcome to Trine University
First time setup
- New Student Orientation & Resources (On-Campus Students)
- How do I log into my Trine student Email account for the first time?
- How can I set up my Trine email for my other devices?
- How do I set up my computer or cell phone to use the wireless?
- Adding Outlook to Android
TrineOnline Orientation
Dual Enrollment Orientation
New Employee IT Orientation
- Welcome to Trine!
- 1 - SSO & DUO Information
- 2 - Moodle & myPortal
- 3 - Email & Communication
- 4 - Security & Cyber Security
General
FAQ
- When I try to log into Outlook.com to access my email, I get an error message about Office 365. How can I fix this?
- What is my username for MyPortal?
- Why is my 1098-T document blank or not available?
- Are we still able to access our school email after we graduate?
- How do I scan a page from my book and make a copy
Getting Started
- Self Service Password Reset - Setup
- Self Service Password Reset - Forgot my password
- Self Service Password Reset - Unlock Account
- Self Service Password Reset - Change your password
- Self Service Password Reset - Change Authentication Methods
Repository
All Things Zoom
- All Things Zoom
- How to Sign-in to Zoom
- How to Start a Zoom Meeting
- How to Record Zoom Meetings
- How to Access the Recording
Networking and Internet
FAQ
- I would like more information about the university wireless and network
- How do I register my video game system to use online?
- I want to use wired internet, but my computer doesn't have an ethernet port. Is there still a way to connect?
- How do I find a MAC address on a Roku?
- How do I find a MAC Address on a Smart TV?
Gaming Systems
- How do I find the MAC Address on the Nintendo Switch?
- How do I find the MAC Address on the Playstation 4?
- How do I find the MAC Address on the Xbox One?
- How do I find the MAC address on a Nintendo 3DS
- How do I find a MAC address on my legacy gaming device?
Moodle
Moodle Topic Library
- Moodle Community Network
- Moodle - Assignment
- Printing Moodle Assignments in Bulk
- How to Create a User Override
- Activity Completion
Course Settings
Navigation & Editing
- How to Add Resources in Moodle
- How to Add Activities in Moodle
- How to Add Files to Moodle
- How to Find Courses
- Navigating in Moodle
Gradebook
- How to Access Grades/Gradebook
- How to Create a Manual Grade Item
- How to Make a Grade Item Extra Credit
- How to Change Gradebook Aggregation Method
- Organizing Your Gradebook – Moving Items in Categories
Kaltura
- How to Install Kaltura Capture
- How to Upload Other Media into Kaltura
- How to Download a Kaltura Video
- How to Record Using Kaltura Capture - User Interface
- How to Submit a Kaltura Media Assignment
Faculty Resources
- Students can't access course
- How does an instructor record attendance?
- How do I set up TurnItIn?
- How do I Meta-Link Courses in Moodle?
- Where can I find the Next Semester courses in Moodle?
FAQ
- How do I access old courses in Moodle?
- What if my new classes don't show up in Moodle?
- How do I change my Moodle password?
- How to update personal information in Moodle
- How do I increase the form size to submit homework in Moodle?
Computer Issues
Software
- How do you reduce the file size of documents in Microsoft Word?
- How do I download Mathcad to my computer
- Is it possible to get a free or discounted windows 10 key through Trine?
- How do I install Microsoft Office from my Trine Student or Staff email?
- Forward Trine email to other email