Information Technology Services
How can we help you today?
Announcements
Chegg Data Breach and Trine Accounts
Sep 17, 2019
Jun 14, 2019
Welcome to the New Technology Support Portal!
Apr 16, 2019
General
FAQ
- When I try to log into Outlook.com to access my email, I get an error message about Office 365. How can I fix this?
- What is my username for MyPortal?
- Why is my 1098-T document blank or not available?
- What computer should I buy?
- Are we still able to access our school email after we graduate?
Getting Started
Networking and Internet
FAQ
- I would like more information about the university wireless and network
- How do I register my video game system to use online?
- I want to use wired internet, but my computer doesn't have an ethernet port. Is there still a way to connect?
- How do I find a MAC address on a Roku?
- How do I find a MAC Address on a Smart TV?
Gaming Systems
Moodle
FAQ
- How do I access old courses in Moodle?
- What if my new classes don't show up in Moodle?
- How do I change my Moodle password?
- How to update personal information in Moodle
- How do I increase the form size to submit homework in Moodle?
Faculty Resources
- Students can't access course
- How does an instructor record attendance?
- How do I set up TurnItIn?
- How do I Meta-Link Courses in Moodle?
- Where can I find the Next Semester courses in Moodle?
Computer Issues
Software
- How do you reduce the file size of documents in Microsoft Word?
- How do I download Mathcad to my computer
- Is it possible to get a free or discounted windows 10 key through Trine?
- How do I install Microsoft Office from my Trine Student or Staff email?
- Forward Trine email to other email
Printing
Welcome to Trine University
First time setup
- Summer Orientation, Advising and Registration - SOAR Presentations
- How do I log into my Trine student Email account for the first time?
- How can I set up my Trine email for my other devices?
- How do I set up my computer or cell phone to use the wireless?
- Adding Outlook to Android