Information Technology Services
How can we help you today?
Announcements
Jun 14, 2019
Welcome to the New Technology Support Portal!
Apr 16, 2019
General
FAQ
- When I try to log into Outlook.com to access my email, I get an error message about Office 365. How can I fix this?
- What is my username for MyPortal?
- Why is my 1098-T document blank or not available?
- What computer should I buy?
- Are we still able to access our school email after we graduate?
Getting Started
Networking and Internet
FAQ
- I would like more information about the university wireless and network
- How do I register my video game system to use online?
- I want to use wired internet, but my computer doesn't have an ethernet port. Is there still a way to connect?
- How do I find a MAC address on a Roku?
- How do I find a MAC Address on a Smart TV?
Gaming Systems
Moodle
FAQ
- How do I access old courses in Moodle?
- What if my new classes don't show up in Moodle?
- How do I change my Moodle password?
- How to update personal information in Moodle
- How do I increase the form size to submit homework in Moodle?
Faculty Resources
- Students can't access course
- How does an instructor record attendance?
- How do I set up TurnItIn?
- How do I Meta-Link Courses in Moodle?
- Where can I find the Next Semester courses in Moodle?
Computer Issues
Software
- How do you reduce the file size of documents in Microsoft Word?
- How do I download Mathcad to my computer
- Is it possible to get a free or discounted windows 10 key through Trine?
- How do I install Microsoft Office from my Trine Student or Staff email?
- Forward Trine email to other email
Printing
Welcome to Trine University
First time setup
- Summer Orientation, Advising and Registration - SOAR Presentations
- How do I log into my Trine student Email account for the first time?
- How can I set up my Trine email for my other devices?
- How do I set up my computer or cell phone to use the wireless?
- Adding Outlook to Android